Frequently Asked Questions


Cannexus will take place Jan. 23-25, 2023, both virtually and in Ottawa, Canada. The virtual and in-person portions are essentially separate events with different sessions taking place within the greater whole of the hybrid umbrella. 

Although the virtual and in-person portions of Cannexus are mostly separate, there are sessions that act as bridges between the virtual and in-person experiences. Keynotes, select Around the World sessions, and the Spark! TED-style talks will all be shown in both the virtual and in-person event at the same time. Virtual and in-person attendees can engage with each other through the chat. 

During the in-person conference, in-person attendees will not be able to view the virtual sessions. However, when the conference is over (after Jan. 25), all in-person attendees will be able to access the full virtual conference platform to watch the virtual recorded sessions for six months. 

In-person sessions will not be recorded or available to virtual attendees. 

We are planning a hybrid program that makes the most of each format – with the in-person portion featuring consultation on big-picture themes of organizational, sectoral and economic change – and the virtual portion focusing on skill-building webinar and meeting-style presentations.

Many of you have missed connecting face-to-face with colleagues. At the same time, we’ve all come to appreciate the convenience of virtual events. No matter how you participate, Cannexus will provide an accessible, content-rich and value-packed opportunity for Canada’s career development communities to convene, share and learn. 

Check out the  Cannexus Schedule  for both the in-person and virtual portions. The full program will be available by the end of September with 150+ sessions. 

To complete your registration, payment must be received within 30 days in order to ensure the rate at the time of recording your registration. Please note, if you register on or after December 23, 2021, you will be required to pay your registration fees by credit card at the time of registration.

Payment Policy

To pay your invoice with a credit card:

  • Call 416.929.2510 x123

To pay by cheque:

  1. Make cheques payable to: CERIC
  2. Mail your cheque and a copy of your invoice to: CERIC c/o Foundation House 2 St Clair Avenue East, Suite 300 Toronto, ON M4T 2T5
Important! The HST indicated on your ticket has already been included in the amount to be paid, so if you are sending a cheque, please do not add it a second time.

View the complete registration policies.

Any questions? Please contact


You will receive an email on Tuesday, January 18, 2023 with virtual conference platform login details.  If you do not see this email in your inbox, please check your spam. If the email is not in your spam folder, contact 

No. Only registered attendees who have paid their registration fees will receive an email with their login details in early January. If you do not pay your registration fees before the conference, you will not be granted access to the virtual conference platform.

To ensure that you do not have any difficulties logging into the platform on the live event days, we recommend you login to the platform when you receive your login details in mid-January 2023. When you login, you will be asked to build your attendee profile. You will also be able to take a look around the platform to get yourself acclimated to the functionality.

Use the following browsers only:

  • Windows: Chrome 30+, Edge 12+, Firefox 27+, or IE 11+
  • Mac: Chrome 30+ or Firefox 27+
  • Linux: Chrome 30+, Firefox 27+

DO NOT USE Internet Explorer. This is not supported.

Yes, all sessions will be recorded and will be available to registered attendees through the virtual conference platform for six months. Once you login to the platform, bookmark your unique link and save your password so you will have easy access to the recordings following the conference.

Hallway Meetings are randomized matchmaking group (4-5 ppl) meetings during select Cannexus breaks. These group matchmaking sessions were open to anyone who chose to sign up for them during registration. Participants will be randomly linked to other attendees (with the same language preference) to participate in a Zoom meeting. These video-based peer-to-peer matchmaking sessions take place in one break on each live conference day on the virtual conference platform. During a 30-minute break, participants will be matched with other attendees. Hallway Meetings will appear automatically in “My Agenda” and “Notifications” for the participants who signed up. Please note, if you miss your meeting, other conference attendees will be waiting for you in Zoom.

In addition to Hallway Meetings, you can also schedule 1:1 or group video meetings with other attendees by choosing “Schedule Meeting”. Attendees who you request a meeting with will receive a notification in their personal inbox, which they can accept or decline. If they accept, the meeting will be added to your personal agendas.


Yes, exhibitor hours take place on Tuesday, January 24, 2023, 4:00- 5:30 pm ET


The virtual conference platform will offer bilingual text wherever possible with some exceptions. Unfortunately, some system buttons, dates, etc. are not able to be displayed in both languages. 

Each series of live and on-demand sessions includes sessions offered in French. 

In addition, all live plenary sessions will include simultaneous interpretation in English and French and at least one live session in each block will include simultaneous interpretation (voice-over). 

Pathable. Pathable uses Zoom in order to stream sessions.

Any questions? Please contact


Yes. All in-person attendees will have access to all the virtual conference recorded sessions for six months following the conference. Please note, in-person attendees will not have access to the virtual recorded sessions until after the live conference days. 

Health and safety are taken very seriously. We will be following Ontario and Ottawa Public Health guidance very closely over the coming months. Health and safety precautions will be communicated to in-person attendees in the lead-up to the conference 

You will receive the hotel booking information after registering for Cannexus23 in your registration confirmation email. The earlier you register for Cannexus23, the earlier you can book your room and secure your spot in one of the contracted hotels 

Discount fares for registered attendees are available for Via Rail, Air Canada, Porter and WestJet. Click here to find out more. 

Any questions? Please contact

“As a first timer at Cannexus, I was worried about making meaningful connections. What I learned from the smaller group sessions and the larger keynote speakers is absolutely invaluable, and I was able to utilize key concepts in my practice and the day after the conference. This is a must-attend conference for any professionals in the career development field!"

Louisa Smith, Career Services Advisor, Lighthouse Labs, ON