Registration Policies

Payment Policy

To complete your registration, payment must be received within 30 days in order to ensure the rate at the time of recording your registration. Please note, if you register on or after December 28, 2020, you will be required to pay your registration fees by credit card at the time of registration.

Cancellation Policy

Once you register for Cannexus21, you will be granted a 72-hour “Registration Grace Period,” and be eligible for a full refund if you decide to cancel. Please note, if you register after January 20, 2021 there will be no Registration Grace Period, and no refunds will be issued.

Due to the format of the virtual conference, no refunds will be issued for cancellation requests received after the 72-hour grace period. If you are unable to attend for any reason, you will have access to all the session recordings following the conference for an extended period of time.

Group cancellation: If a cancellation to a group conference registration order results in fewer than 5 delegates attending, the group discount no longer applies and this difference will be deducted before your refund is issued.

Delegate Substitution

Delegate substitutions are permissible. Please notify us at if you intend to transfer your registration to another person. Supply us with that person’s name and contact information, including their email address. If a substitution results in a change in delegate type (eg, moving from Presenter to Regular registration), the substitute delegate will be required to pay any difference in registration rate. Also note, no delegate substitutions will be permitted after January 20, 2021.


As this is a virtual event, it is possible that you will be recorded as part of the proceedings (ie, asking a question of a speaker, etc.). By registering for Cannexus, you consent to your video being taken and published by CERIC as part of event-related materials.

Privacy Policy

CERIC respects your privacy and protects your personal information, in compliance with CERIC’s privacy policy. We will not rent, sell or trade your information. The information you provide will be used to keep you informed about your conference registration and related updates. CERIC or its designate may contact you about your conference registration.