Registration Policies

Payment Policy (virtual and in-person)

To complete your registration, payment must be received within 30 days in order to ensure the rate at the time of recording your registration. Please note, if you register on or after December 23, 2021, you will be required to pay your registration fees by credit card at the time of registration.

Cancellation Policy (virtual only)

Once you register for Cannexus22, you will be granted a 72-hour “Registration Grace Period,” and be eligible for a full refund if you decide to cancel. Please note, if you register after January 7, 2022 there will be no Registration Grace Period, and no refunds will be issued.

Due to the format of the virtual conference, NO REFUNDS will be issued for cancellation requests received after the 72-hour grace period. If you are unable to attend for any reason, you will have access to all the session recordings following the conference for an extended period of time.

Group cancellation: If a cancellation to a group conference registration order results in fewer than 5 delegates attending, the group discount no longer applies and this difference will be deducted before your refund is issued.

Cancellation Policy (in-person only)

We do sympathize if you are unable to attend; however, these cancellation fees assist us in covering fixed costs due to your non-attendance (food and beverage orders, printing costs and transaction costs associated with your registration).

Requests for cancellation(s) must be made by emailing your request to registration@ceric.ca. Cancellation requests must be received before January 7, 2022 at 11:59 pm ET. NO REFUNDS are granted after January 7.

An administrative fee on a sliding scale will be deducted from any refund for a conference registration as follows:

  • 20% fee for cancellations requested July 7, 2021 – September 9, 2021, 11:59 pm ET
  • 25% fee for cancellations requested September 10, 2021 – November 5, 2021, 11:59 pm ET
  • 30% fee for cancellations requested November 6, 2021 – January 7, 2022, 11:59 pm ET
  • No refunds will be granted after January 7, 2022

In the event that the in-person portion of the conference can no longer take place, CERIC will provide you with three options:

  • Option 1: Transfer your registration to the virtual portion and refund the difference in the registration fees. Please note, CERIC will refund the registration fees following the Cannexus22 conference.
  • Option 2: Transfer your registration to the in-person portion of the Cannexus23 conference.
  • Option 3: Full refund following the Cannexus22 conference.

Group cancellation: If a cancellation to a group conference registration order results in fewer than 5 delegates attending, the group discount no longer applies and this difference will be deducted before your refund is issued.

Delegate Substitution (virtual and in-person)

Delegate substitutions are permissible. Please notify us at registration@ceric.ca if you intend to transfer your registration to another person. Supply us with that person’s name and contact information, including their email address. If a substitution results in a change in delegate type (eg, moving from Presenter to Regular registration), the substitute delegate will be required to pay any difference in registration rate. Also note, no delegate substitutions will be permitted after January 10, 2022.

Recording (virtual only)

As this is a virtual event, it is possible that you will be recorded as part of the proceedings (e.g asking a question of a speaker, etc.). By registering for Cannexus, you consent to your video being taken and published by CERIC as part of event-related materials.

Recording & Photography (in-person)

As is customary at events, a photographer/videographer may be present taking images of the proceedings, which may include delegates. By registering for Cannexus, you consent to your photo/video being taken and published by CERIC as part of event-related materials. If you see a photographer/videographer in your vicinity and do not wish to be photographed, please let them know directly.

Scent free (in-person)

Due to the health concerns arising from exposure to scented products, Cannexus22 will be a scent-free conference. Please refrain from using scented perfumes, shampoos and conditioners.

Accessibilty Support Person (in-person)

If you require an Accessibility Support Person to accompany you at no cost, please email registration@ceric.ca.

Privacy Policy

CERIC respects your privacy and protects your personal information, in compliance with CERIC’s privacy policy. We will not rent, sell or trade your information. The information you provide will be used to keep you informed about your conference registration and related updates. CERIC or its designate may contact you about your conference registration.