Frequently Asked Questions


Some sessions will be streamed from the Shaw Centre into the virtual conference platform (and vice versa). There will be multiple touchpoints throughout the conference where virtual and in-person delegates can interact. 

Yes. All in-person attendees will have access to all the virtual conference recorded sessions for six months following the conference. Please note, in-person attendees will not have access to the virtual recorded sessions until after the live conference days. 

Health and safety is taken very seriously. We will be following Ontario and Ottawa Public Health guidance very closely over the coming months. Health and safety precautions will be communicated to in-person attendees in the lead-up to the conference 

Watch for more FAQS to be added throughout the year.


You will receive an email on Tuesday, January 18, 2022 with virtual conference platform login details.  If you do not see this email in your inbox, please check your spam. If the email is not in your spam folder, contact

No. Only registered attendees who have paid their registration fees will receive an email with their login details in early January. If you do not pay your registration fees before the conference, you will not be granted access to the virtual conference platform.

To ensure that you do not have any difficulties logging into the platform on the live event days, we recommend you login to the platform when you receive your login details in mid-January 2022. When you login, you will be asked to build your attendee profile. You will also be able to take a look around the platform to get yourself acclimated to the functionality.

Use the following browsers only:

  • Windows: Chrome 30+, Edge 12+, Firefox 27+, or IE 11+
  • Mac: Chrome 30+ or Firefox 27+
  • Linux: Chrome 30+, Firefox 27+

DO NOT USE Internet Explorer. This is not supported.

Yes, all sessions will be recorded and will be available to registered attendees through the virtual conference platform for six months. Once you login to the platform, bookmark your unique link and save your password so you will have easy access to the recordings following the conference.

Hallway Meetings are randomized matchmaking meetings during select Cannexus breaks. These one-on-one matchmaking sessions were open to anyone who chose to sign up for them during registration. Participants will be randomly linked to another attendee (with the same language preference) to participate in a Zoom meeting. These video-based peer-to-peer matchmaking sessions take place in one break on each live conference day in the virtual conference platform. During a 30-minute break, participants will be matched with one other attendee. Hallway Meetings will appear automatically in “My Agenda” and “Notifications” for the participants who signed up. Please note, if you miss your meeting, another conference attendee will be waiting for you in Zoom.

In addition to Hallway Meetings, you can also schedule 1:1 or group video meetings with other attendees by choosing “Schedule Meeting”. Attendees who you request a meeting with will receive a notification in their personal inbox, which they can accept or decline. If they accept, the meeting will be added to your personal agendas.

There are also Meetups throughout the conference, hosted by Cannexus supporting organizations on a range of topical issues. All are welcome to join these facilitated discussions. On Tuesday, January 25, between 4:00 pm -5:00 pm ET, you can also participate in a virtual Cocktail Party, French Meetup or Student Networking.

Monday, January 24, 1:15 pm ET: CERIC will be releasing the results of its Environics National Business Survey on the state of Career Development in the Canadian Workplace, based on a survey of 500 employers.

Tuesday, January 25, 3:45 pm ET: This year during the conference we are proud to offer the powerful KAIROS Blanket Exercise, exploring the relationship between Indigenous and non-Indigenous peoples in Canada.

Tuesday, January 25, 3:55 pm ET: We are pleased to be honouring one of Canada’s top career development leaders with the Etta St. John Wileman Award for Lifetime Achievement immediately following the Yvonne Rodney keynote.

Yes, the more you engage throughout the conference, the more points you will earn with Cannexus Games. From visiting exhibitors to meeting other delegates and asking questions during presentations, you can compete to earn a free registration to next year’s Cannexus conference.

Yes, exhibitor hours take place during all Cannexus breaks. Additionally, at a designated time each live conference day (11:00 am ET on Monday, January 24; 2:30 pm ET on Tuesday, January 25; and 1:00 pm ET on Wednesday, January 26) you can join exhibitors for a presentation or meet and greet at their virtual booths. However, feel free to check out exhibitor booths in your off hours and request information from exhibitors. You can also schedule meetings with exhibitors at a time that is mutually agreeable.

The virtual conference platform will offer bilingual text wherever possible with some exceptions. Unfortunately, some system buttons, dates, etc. are not able to be displayed in both languages.

Each block of live and on-demand sessions includes sessions offered in French.

As well, all live plenary sessions will take place with simultaneous interpretation in English and French. Also, at least one session in each live block will be able to be viewed with interpretation (voiceover dubbing).

Pathable. Pathable uses Zoom in order to stream sessions.

Any questions? Please contact


You should have already been contacted about your registration. You have 3 options:

  • Transfer your in-person registration to virtual Cannexus22, and we’ll refund the difference 
  • Transfer your in-person registration to the in-person portion of a hybrid Cannexus23 
  • Receive a full refund 

All in person presenters have been offered slots to present live at the virtual Cannexus conference. Watch for the programming that was scheduled for the in-person conference to be added to the virtual, offering you 150+ incredible sessions. 

We regret any inconvenience thidecision may cause but wanted to be able to provide you with as much notice as possiblePlease contact your travel provider or hotel directly if you wish to change or cancel your reservation.

Any questions? Please contact

“As a first timer at Cannexus, I was worried about making meaningful connections. What I learned from the smaller group sessions and the larger keynote speakers is absolutely invaluable, and I was able to utilize key concepts in my practice and the day after the conference. This is a must-attend conference for any professionals in the career development field!"

Louisa Smith, Career Services Advisor, Lighthouse Labs, ON