Frequently Asked Questions

General

Cannexus will take place Jan. 23-25, 2023, both virtually and in Ottawa, Canada. The virtual and in-person portions are essentially separate events with different sessions taking place within the greater whole of the hybrid umbrella. But there will be multiple touchpoints throughout the conference where virtual and in-person delegates can interact. Regardless of which format you choose (it is Cannexus your way) you will still be part of a unique gathering where you will explore innovative approaches in career and workforce development, and connect with peers from across Canada and around the world. 

Although the virtual and in-person portions of Cannexus are mostly separate, there are sessions that act as bridges between the virtual and in-person experiences. Keynotes, select Around the World sessions, and the Spark! TED-style talks will all be shown in both the virtual and in-person event at the same time. Some of these sessions will be streamed from the Shaw Centre into the virtual conference platform (and vice versa). Virtual and in-person attendees can also engage with each other through the chat. 

Note: During the in-person conference, in-person attendees will not be able to view the virtual sessions. However, when the conference is over (after Jan. 25), all in-person attendees will be able to access the full virtual conference platform to watch the virtual recorded sessions for six months. Virtual attendees also receive six months’ access to the virtual platform. 

In-person sessions will not be recorded or available to virtual attendees with the exception of in-person Keynotes and Spark! talks, which will be streamed live in the virtual platform as well as recorded and available for viewing for six months.

You can choose the option that best meets your needs. We are planning a hybrid program that makes the most of each format – with the in-person portion featuring consultation on big-picture themes of organizational, sectoral and economic change – and the virtual portion focusing on skills-building presentations as well as offering interactive engagement opportunities.  

Many of you have missed connecting face-to-face with colleagues. At the same time, we’ve all come to appreciate the convenience of virtual events. No matter how you participate, Cannexus will provide an accessible, content-rich and value-packed opportunity for Canada’s career development communities to convene, share and learn. 

Check out the Cannexus Schedule for both the in-person and virtual portions. The full program will be available by the end of September with 150+ sessions. 

The Glossary of commonly used Cannexus terms can help. 

To complete your registration, payment must be received within 30 days in order to ensure the rate at the time of recording your registration. Please note, if you register on or after December 23, 2022, you will be required to pay your registration fees by credit card at the time of registration.

Payment Policy 
To pay your invoice with a credit card: 

To pay by cheque: 

  1. Make cheques payable to: CERIC 
  2. Mail your cheque and a copy of your invoice to: CERIC c/o Foundation House 2 St Clair Avenue East, Suite 300 Toronto, ON M4T 2T5 

Important! The HST indicated on your ticket has already been included in the amount to be paid, so if you are sending a cheque, please do not add it a second time. 

If you would like to switch your registration from in-person to virtual, or vice-versa, please notify us at registration@ceric.ca no later than January 10. If a switch results in a change in registration fee, the delegate will be required to pay any difference in registration rate. If the switch results in a refund, please allow for two weeks for the refund to be processed. Also note, no delegate substitutions will be permitted after January 10, 2023. Consult the full registration policies for further details

In-Person

Yes. All in-person attendees will have access to all the virtual conference recorded sessions for six months following the conference. Please note, in-person attendees will not have access to the virtual recorded sessions until after the live conference days.

Health and safety are taken very seriously. We will be following Ontario and Ottawa Public Health guidance very closely over the coming months. Health and safety precautions will be communicated to in-person attendees in the lead-up to the conference. Read about health & safety updates from the Shaw Centre. 

CERIC has negotiated a reduced rate at hotels close to the Shaw Centre. Please note these discounted rates are available for only a limited time. Please follow the links to reserve your room at one of our contracted conference hotels. 

Discount fares for registered attendees are available for Via Rail, Air Canada and WestJet. Get all the details on our Travel page.  

Any questions? Please contact registration@ceric.ca.

Virtual

You will receive an email the week of January 17 with virtual conference platform login details.  If you do not see this email in your inbox, please check your spam. If the email is not in your spam folder, contact registration@ceric.ca.

No. Only registered attendees who have paid their registration fees will receive an email with their login details in January. If you do not pay your registration fees before the conference, you will not be granted access to the virtual conference platform. 

To ensure that you do not have any difficulties logging into the platform on the live event days, we recommend you login to the platform when you receive your login details in January 2023. When you login, you will be asked to build your attendee profile. You will also be able to take a look around the platform to get yourself acclimated to the functionality. 

Use the following browsers only:

  • Windows: Chrome 30+, Edge 12+, Firefox 27+, or IE 11+
  • Mac: Chrome 30+ or Firefox 27+
  • Linux: Chrome 30+, Firefox 27+

DO NOT USE Internet Explorer. This is not supported.

Yes, all virtual sessions will be recorded and will be available to registered attendees through the virtual conference platform for six months. Once you login to the platform, bookmark your unique link and save your password so you will have easy access to the recordings following the conference.

You will receive an email the week of January 17  with virtual conference platform login details.  If you do not see this email in your inbox, please check your spam. If the email is not in your spam folder, contact registration@ceric.ca. 

No. Only registered attendees who have paid their registration fees will receive an email with their login details in January. If you do not pay your registration fees before the conference, you will not be granted access to the virtual conference platform. 

To ensure that you do not have any difficulties logging into the platform on the live event days, we recommend you login to the platform when you receive your login details in January 2023. When you login, you will be asked to build your attendee profile. You will also be able to take a look around the platform to get yourself acclimated to the functionality. 

Use the following browsers only:

  • Windows: Chrome 30+, Edge 12+, Firefox 27+, or IE 11+
  • Mac: Chrome 30+ or Firefox 27+
  • Linux: Chrome 30+, Firefox 27+

DO NOT USE Internet Explorer. This is not supported.

Yes, all sessions will be recorded and will be available to registered attendees through the virtual conference platform for six months. Once you login to the platform, bookmark your unique link and save your password so you will have easy access to the recordings following the conference.

Hallway Meetings are randomized matchmaking group meetings (4-5 ppl) during select Cannexus breaks. These group matchmaking sessions are open to anyone who chose to sign up for them during registration. Participants will be randomly linked to other attendees (with the same language preference) to participate in a Zoom meeting. These video-based peer-to-peer matchmaking sessions take place in one break on each live conference day in the virtual conference platform. During a 30-minute break, participants will be matched with other attendees. Hallway Meetings will appear automatically in “My Agenda” and “Notifications” for the participants who signed up. Please note, if you miss your meeting, other conference attendees will be waiting for you in Zoom. 

In addition to Hallway Meetings, you can also schedule 1:1 or group video meetings with other attendees by choosing “Schedule Meeting”. Attendees who you request a meeting with will receive a notification in their personal inbox, which they can accept or decline. If they accept, the meeting will be added to your personal agendas. 

Yes, you can join exhibitors for a presentation or meet and greet at their virtual booths on Tuesday, January 24 from 4:00pm – 5:30pm ET. However, feel free to check out exhibitor booths in your off hours and request information from exhibitors. You can also schedule meetings with exhibitors at a time that is mutually agreeable. 

The virtual conference platform will offer bilingual text wherever possible with some exceptions. Unfortunately, some system buttons, dates, etc. are not able to be displayed in both languages. 

Each series of live and on-demand sessions includes sessions offered in French. 

In addition, all live plenary sessions will include simultaneous interpretation in English and French and at least one live session in each block will include simultaneous interpretation (voice-over). 

Pathable. Pathable uses Zoom in order to stream sessions.

Watch for more FAQS to be added throughout the year.

“As a first timer at Cannexus, I was worried about making meaningful connections. What I learned from the smaller group sessions and the larger keynote speakers is absolutely invaluable, and I was able to utilize key concepts in my practice and the day after the conference. This is a must-attend conference for any professionals in the career development field!"

Louisa Smith, Career Services Advisor, Lighthouse Labs, ON