The world of work is undergoing rapid change and turbulence due to global influences. There are many competing and conflicting narratives about trends for the provision of career development services. Along with being reactive to turbulence and trends, it is critical to be proactive in shaping policies and practices in ways that support people to navigate new ways of working. It is timely to consider how we might shape the future, through considering what has stood the test of time, what we are doing well, and what we might want to keep or change. In this keynote presentation, Nancy Arthur will address some contemporary challenges and invite career development practitioners to consider core values that underpin business as (un)usual.